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    How It Works (FAQ & Support)

    Easy Online Shipping Process


    Leverage agile search tools, find quality products, add to cart and checkout orders.


    We offer flexible payments with secure online pay, bank transfer and cash credit.


    We foster customer satisfaction with great order sorting and packing strategy.


    We collaborate with forward moving logistics companies and ship to anywhere in Nigeria.


    You can track your order location and trace packages online 24/7 on the website!


    We offer express shipping, nearby pickup, same day deliver to homes, offices and workshops.


    Favorite Questions and Answers

    1. Where can I Buy Cars & Auto Parts Online in Nigeria?

    If you’re researching for where to buy vehicular essentials, motor particulars, vehicles and care accessories from anywhere in Nigeria, Buycars.ng is the best website to buy cars and spare parts online in Nigeria. Our main office is located in Lagos; with branches and seller store locations scattered across all states and cities in Nigeria.

    Here, you can buy or sell high quality automobile products for any brand of motor cars, trucks, jeeps, or motorcycles at a very cheap price; and have them delivered straight to your preferred destination.

    We are proudly Nigerian online vehicle trading platform that is at the top of the list of auto eCommerce websites in Nigeria. Our buy cars online store has redefined the Nigeria’s auto shopping industry for good; which is why we made our websites and mobile shopping apps most user-friendly. Contact us today for genuine car deals or Register now to sell on our website.

    2. How Do I Place Order on BuyCars Online Store?

    Don’t wait to become one of our happy customers today by just purchasing the right vehicle or parts from our store catalog now. If you’re looking for verified automobile dealers near you – with huge OEM inventory and aftermarket auto parts for popular car brands; we encourage you to navigate though our website and begin to shop for everything you need here.

    Getting the right vehicles and auto parts for your car make or model can be frustrating if you don’t know the right place to find them in Nigeria. Here we feature the genuine cars and quality parts for your auto maintenance.

    To start shopping, use our search tools to find any product you need. View products features, read customers’ reviews, compare prices online and add preferred item to your shopping cart. Click on checkout and input your shipping address and payment method. This order placement is very simple!

    3. How can I Sell on BuyCars Online Store in Nigeria?

    Welcome to the number one Auto Dealers’ Online Store in Nigeria. We provide genuine vehicles, after-sales services and original spare parts at amazing prices. If you’re a dealer, store owner or car manufacture who wants to sell or promoted your products on our website, kindly follow these simple steps to start selling:

    1. Click on Login link to get stated
    2. Choose a Selling Plan (Free, Standard & Premium)
    3. Register with just your email address and phone number.
    4. Click on Add Product in your Seller Dashboard and list your products
    5. Describe your product features, add price and click Publish to get your product live!
    6. Great! You are ready to sell and take orders.

    For the step by step guide on how to sell your vehicles, auto parts and services on our website: Click here if you want to List Cars or Vehicles for Sale. Click here to List Auto Parts or Services for Sale.

    4. How Much is the Delivery Fee at Buycars.ng?

    Don’t worry about delivery cost and start shopping with confidence. Think of convenience, safety and peace of mind when you from our sellers. This website is the park and shop plaza for online auto shopping and delivery services to anywhere in Nigeria and Africa.

    Our delivery fees are not fixed. We calculate affordable package delivery costs and offer standard shipping rates based on distance covered, delivery locations, and the purchase value or weight of the order.

    For example, if you are in Lagos, we deliver items to all locations from Ikeja to Victoria Island, Surulere, Lekki, Ajah, Yaba, and to other central parts of the state with shipping cost starting from three thousand five hundred naira (₦3,500) or more.

    5. Does BuyCars Online Accepts Payment on Delivery?


    We provide flexible payment options for your convenient. We accept simple payment methods like secure online payment using bank cards such as Visa Cards, Verve Cards, Interswitch or Master Cards. Again, we accept direct Bank Transfer to our company account on special request or certain occasions.

    Car Parts Online Store also offers Cash-on-Delivery payment system for those customers who wish to pay cash to dispatch team before collecting their shipped items. Nevertheless, our pay on delivery service is only available in Lagos.

    6. What is your Shipping Time to Any Location in Nigeria?

    We feature best motor vehicle products for popular car brands in Nigeria; with fast shipping and same-day delivery to customers in Lagos, Kano, Ibadan, Port Harcourt, Benin City, Maiduguri, Zaria, Onitsha, Aba, Jos, their neighboring cities and across African countries like Cameroon, Ghana, Togo, Kenya, and South Africa.

    No matter your state of residence in Nigeria or abroad, orders are shipped as quickly as possible to meet the customer turnaround timeline. All vehicles and consignments packaged within Nigeria are delivered latest within 3-8 working days; while international orders are dispatched within 7-15 working days.

    As top rated online car parts store in Nigeria, we partner key logistics service providers in Nigeria and beyond to ensure quick parcel transports across Nigeria cities and Ghana. You can subscribe to our express shipping services also to ensure quicker service deliveries to you or your business.

    7. How Do I Track My Order on Your Website?

    With our 24/7 online customer support systems, you can track your order location and trace packages – so you know exactly when to expect arrivals.

    Our order tracking features including the ability to update buyers about their order delivery status when they call or email us. Order status notifications are sent customers’ registered emails so they can track shipping in the easiest way possible.

    Click here if you want to track your order now.

    8. What Is Your Return Policy, Cancellation & Exchange?

    The BuyCars Online Store offers easy and convenient online shopping experience, best-selling vehicle brands and most functional cars and spare parts at affordable pricing than other local dealers. Some of our new/used cars and parts are shipped from foreign automotive resellers and new car manufacturers worldwide.

    Therefore, it is our wish to supply the right auto products to you. Nevertheless, if for some reason you’re not satisfied with your order; or you changed your mind; you can call us on phone immediately or email us to cancel your order.

    We will respond and give you back your money if we’re at fault; rebate the cost of the item, or ship the right item to you as soon as possible! However, such returning items must not have been disassembled, mounted, modified, or damaged in any way due to incorrect installation or customer mistakes.

    Regardless of your location, we offer all our customers a 10 day return policy for wrong vehicles, parts and unsatisfied purchases for refunds or exchange.

    9. How do I Report a Violation, or Bridge of Contact?

    At Buycars Online Store in Nigeria, we try as much to engage with individuals and partners who are great at what they do. It is our Vision also to ensure that customers get the safest and most reliable auto products or services that give them peace of mind on the road, even as quickly as possible.

    However, if your needs are not met swiftly due to late delivery; or you faced any service related issue; please accept our apology for getting you involved. The BuyCars Online team and the organization hope that you will continue to use our platforms, and will be grateful to assist. So, we want to hear from you!

    Kindly Contact us now via email and fill out the online request form with detailed information describing the situation or problem. We will do our best to settle any challenges you face.

    10. What are Your Terms of Service and Privacy Policy?

    Our Terms of Service explains the terms and conditions of use of this website and other related policies that bind us. These applicable polices are subject to changes at any time without prior notice to you. We therefore ask that you review them periodically to be aware of any such changes or updates made thereof.

    On the other hand, our privacy statement explains how we collect, use and safeguard user information on the website. We use your data to process your orders and support your experience on this website. Please read our privacy policy for more information.

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